Here are some of the written reviews we have received for our locksmith services in Sydney for both residential and commercial work. These reviews are a combination of what has been written about the locksmith work done by either Tom or Tony via Scope Security, Quick Response Locksmiths or Alcatraz Locksmiths.
“As a busy real estate agency, Newhouse Power Real Estate pride ourselves on reliability and professionalism. It is for this reason we use Scope Security. Not only is Tom a pleasure to deal with, he understands the need for reliability and price competitiveness within our industry. We highly recommend Scope Security to any business or person looking to secure their greatest assets.”
“At Belle Property our clients can expect a comprehensive level of service for their investment property, so it is important for us to use reliable and trustworthy contractors to maintain that level. Dealing directly with a business owner I’m assured that service provided is of high standard with quick response time and competitive rates. This is exactly what my team and I experience when dealing with Tom and his team. I highly recommend Scope Security and believe they have set the benchmark for all contactors in the property maintenance field.”
Property Investment Manager
Belle Property Bondi Junction
“Vortex building is one of the fastest growing maintenance and remedial companies in Sydney’s eastern suburbs, with our heavy expansion taking place we require fast and reliable service from our contractors. Tom from Scope Security ticks all the boxes for us and the feedback we get from our clients about the service he provides is always positive.”
Vortex Building Pty Ltd
“I have dealt with Tom from Scope Security for both our office needs as well as our very busy Strata Management Office. In the Strata industry we rely heavily on our trades people to represent us. How that relationship is managed reflects back on us and can immediately impact on our credibility and reputation. As such it is often hard to find good tradespeople whom will contact the our clients and attend to a job promptly and just as importantly do the job well. I can honestly say that Tom ticks all the boxes when it comes to these things and more. He is fast, reliable and always helpful. I never have to follow up to see if the job is complete. I can trust that the entire matter will be handled seamlessly and more often than not my clients will compliment him on his professionalism and promptness.
I would highly recommend Scope Security to anyone who wants the job done quickly, professionally and most importantly, the job done right.”
Office Manager & Strata Manager
Eastern Suburbs Strata
“Our relationship with Tom spans many years. After knowing he decided to start up his business, Scope Security has always been a great help to Willoughby City Council. We found that his services are prompt, dedicated, reliable and of high professional standards. Tom has always endeavoured to carry out his work to minimise any inconvenience to the day to day running of council owned facilities. We would never hesitate to recommend Tom and his Scope Security to anyone for their locksmith needs.”
Property Contracts and Operations Officer
“I have worked with Tom for over 9 years and in my opinion I find him to be honest, efficient and hard working. His experience in the Security and Locksmith industry is invaluable, and we often call on his advice and expertise to insure the job is done right. Finding a reliable and trustworthy contractor is hard but we have never had an issue with Tom, the quality of work and the quick response time speaks for itself.”
Planning & Scheduling
Next Security Pty Ltd
“Friendly and competent , would recommend these guys 100%”
“We were in a panic. In the morning rush, the mum accidentally locked herself out of the unit, leaving her 15 month old baby crying inside. Luckily we found Tom on Google. He confirmed with SMS that he would be coming over, and arrived in about 30 min. Tom was calm, helpful and did a professional job. What a relief! We are so grateful. I would certainly recommend Tom to our Strata Management, Real Estate Agent and friends, and keep his card handy for emergency help. Highly recommended!”
“Tom was great! Arrived in less than 10 minutes, fixed the lock in a flash. So impressed, I’m getting him to come back and replace all the locks on my windows. Excellent.”
“Tom Russo is a legend. Super speedy and just as talented getting you out as in! It’s not everyday you lock yourself in rather than out. Highly recommend.”
“10/10! It’s a horrible feeling to be locked out if your home but Tom was there in under 15 mins as promised and let me in. Very reassuring and reasonably priced. Highly recommended.”
“Tom Russo is a champion. He was Super fast in getting here at 8pm and was very friendly and reassuring. Worth the price for ease of mind. Thank you Quick Response Locksmiths – will definitely use you again and recommend to friends and family!”
“Friendly fellow. Came on time as promised. Unlocked my door really quick.”
“Unlike other locksmiths I have dealt with in the past, Quick Response is prompt, reasonably priced and diligent in even the most difficult of jobs. Thanks so much, I will be sure to call if I need a Locksmith in future!”
“Called this morning for my mum, she had locked her self out of her home in Bondi. Very quick response and a job well done. Great start to my morning knowing mum was treated fairly and with respect by this gentleman, clearly a tradesmen who is honest and reasonable. (hard to find these days) Thank you Quick Response I’ll be referring.”
“Great Service and available at anytime..
Tom Russo is the man to speak to..
Very polite and happy to accommodate you at anytime..
Pleasure doing business with him..”
“Thanks for providing a great service and really appreciate your honest advice and not trying to “oversell” to me. Very reasonable and fast response. Highly recommend!”
“Thank you Quick Response Locksmiths! I found the young lad to be very helpful and professional, he made sure to ask us for ID also. After hour phone call they dispatched a locksmith within 20 mins to us in Bondi. We will definitely be using you again, but hopefully we wont have to. :)”
It’s all in the name for this company. Quick Response responded to my late night lockout in next to no time. Hard not to look vulnerable when you’re waiting outside your apartment at 11pm at night. Thanks, I have referred you on to all my friends especially those who seem to lose their keys or leave them in unimaginable places at the most inconvenient times.”
” The work was done very quickly and without fuss.”
“Was available immediately, efficient friendly service.”
“Anthony was informative and professional. I have unique windows and doors that required a little research which Anthony talked me through it all and helped me come up with a great solution. My new locks all look and work a treat! Highly recommend his services.”
“Quick to respond and efficient, thanks.”
“He was excellent.”
“Dylan was a pleasure to deal with. Quick and efficient and flexible with timings, came to my unit within an hour of calling him.. Thanks. “
“Very reliable and did a great job.”
“did a great job”
“Dylan was prompt and professional. I would highly recommend him. He did an amazing job. “
“Dylan did a fantastic job, end to end service was great. He contacted me immediately after posting the Job, came around the next morning to fix the problem (quite a tricky job at that) and was in and out in 20 mins! Excellent communication and customer service skills and an expert in his field. His quote was also the lowest of the 4 I received – what more can you ask for! I would HIGHLY recommend Anthony in future! :)”
“Great prompt service, was able to accommodate after hours, price competitive.”
“I highly recommend Tom. He arrived promptly and completed the job efficiently. I will certainly use Anthony again for locksmithing work.”
“Tom’s a lovely, friendly guy who emailed *and* called only minutes after I’d posted for the quote. The call is *always* the clincher for me! He came to my home within a couple of hours of quoting and at exactly the time he said he’d be there. The job took him less than half an hour and he charged the lower of the two quotes offered for the smaller job, even though I’d agreed to go for the more expensive option if it was easier. Highly recommended.”
“Great service – very helpful and friendly! Thanks!”
“Quick Response Locksmiths came to my rescue recently. Service was friendly, quick and very reasonably priced. I was so grateful and would recommend them to anyone I knew in need of a locksmith.”
“Friendly fellow. Came on time as promised. Unlocked my door really quick.